Shipping Policy

At StrapHaus, we offer free worldwide shipping on every order — no minimum purchase required. We want your new band to reach you as quickly and safely as possible.

Processing Time

All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You will receive an email confirmation with your tracking number once your order has been shipped.

Estimated Delivery Times

Region	Estimated Delivery	Cost
Europe (EU/UK/CH)	5–8 business days	Free
United States & Canada	6–10 business days	Free
Australia & New Zealand	8–12 business days	Free
Rest of World	7–14 business days	Free

Please note that delivery times are estimates and may vary due to customs processing, holidays or carrier delays.

Order Tracking

Once your order has been shipped, you'll receive a tracking number via email. You can use this number to track your package in real time through our carrier's website. If you haven't received a tracking email within 3 business days of placing your order, please check your spam folder or contact us.

Customs & Duties

For international orders, please be aware that:

Import duties, taxes and customs fees may apply depending on your country
These charges are the responsibility of the buyer and are not included in our product prices or shipping costs
We are not responsible for delays caused by customs processing

Lost or Delayed Packages

If your package hasn't arrived within the estimated delivery window, please contact us. We will investigate with the carrier and provide a resolution:

If the package is confirmed lost, we will send a free replacement or issue a full refund
If the package is delayed, we will provide updated tracking information

Every order is insured. All packages are covered during transit. If anything goes wrong — lost, stolen or damaged — we'll make it right. No questions asked.

Shipping Restrictions

We currently ship to most countries worldwide. We do not ship to P.O. boxes. If you are unsure whether we deliver to your location, please contact us before placing your order.