Privacy Policy

1. Introduction

At StrapHaus (operated by DELUXESIDE LLC), we take the protection of your personal data seriously. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you visit our website straphaus.co or place an order.

2. Data Controller

DELUXESIDE LLC
5820 East 2nd Street, Ste 7001
Casper, WY 82608
Email: support@straphaus.co

3. Information We Collect

We collect the following types of personal data:

  • Contact information: Name, email address, phone number, shipping and billing address
  • Order information: Products purchased, order value, payment method
  • Account information: Email address and password (if you create an account)
  • Technical data: IP address, browser type, device information, cookies
  • Communication data: Messages sent to our customer support

4. How We Use Your Data

We use your personal data for the following purposes:

  • Processing and fulfilling your orders
  • Sending order confirmations and shipping updates
  • Providing customer support
  • Improving our website and shopping experience
  • Preventing fraud and ensuring security
  • Sending marketing communications (only with your consent)

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contract performance: To fulfill your order and deliver products
  • Legitimate interest: To improve our services and prevent fraud
  • Consent: For marketing emails and non-essential cookies
  • Legal obligation: To comply with tax and accounting requirements

6. Third-Party Services

We share your data with the following third parties only as necessary to operate our business:

  • Shopify: Our e-commerce platform for order processing
  • Payment providers: Stripe, PayPal, Klarna for secure payment processing
  • Shipping partners: To deliver your orders with tracking
  • Analytics: Google Analytics to understand website usage
  • Marketing: Meta, TikTok, Google for advertising (with your consent)

We do not sell your personal data to any third party.

7. Cookies

Our website uses cookies to ensure functionality, analyze traffic and personalize your experience. You can manage your cookie preferences through your browser settings. Essential cookies are required for the website to function and cannot be disabled.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Order data is kept for the duration required by tax and accounting regulations. You can request deletion of your data at any time.

9. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Restriction: Request restriction of processing
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing based on legitimate interest
  • Withdraw consent: Withdraw consent for marketing at any time

To exercise any of these rights, please contact us at support@straphaus.co.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including SSL encryption, secure payment processing and restricted access to personal information.

11. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes take effect immediately upon publication on our website. We encourage you to review this page periodically.

13. Contact

For any questions regarding this Privacy Policy or your personal data, please contact us:

DELUXESIDE LLC
5820 East 2nd Street, Ste 7001
Casper, WY 82608
Email: support@straphaus.co

Last updated: August 2026